Virgin Mobile UAE
Growth Score40DXBi Rank159Heat Score100Emirates Integrated Telecommunications Company PJSC (trading as Virgin Mobile UAE)
The UAE's first fully digital, app-based mobile network.
Media
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Overview
Growth Score
Steady
Heat Score
Trending up
Details
- Operating Status
- Active
- Company Type
- Subsidiary (brand of EITC/du)
- Headquarters
- Dubai, UAE
- Website
- virginmobileuae.com
Products & Services
Virgin Mobile UAE App
Core self-service mobile app for plan selection, identity verification, eSIM activation, number porting, and account/usage management - central to Virgin Mobile UAE's fully digital, store-free service model.
eSIM (with UAE PASS onboarding)
Fully digital eSIM issuance integrated with UAE PASS national ID verification, letting customers get connected without a physical SIM or store visit.
Prepaid mobile plans
Flexible, fully digital prepaid voice/data/SMS plans targeted mainly at younger, price-conscious consumers.
Biodegradable SIM cards
Physical SIM cards made from oxo-biodegradable plastic (decomposing in 4-6 months vs. hundreds of years for standard plastic), launched as a sustainability initiative aligned with UAE Green Agenda 2030.
People
Technology
No technology or web presence data on file yet.
Financials
Funding rounds
Projects
EITC (du) acquires rights to operate Virgin Mobile brand in UAE
Emirates Integrated Telecommunications Company (EITC), owner of the du brand, acquired the rights to operate Virgin Mobile as a second telecom brand in the UAE. Virgin Mobile is not a separate MVNO/operator; it runs on EITC's existing network, IT and infrastructure, with a dedicated business unit inside EITC handling marketing, sales and customer care, while EITC holds all customer contracts and regulatory obligations under the UAE Telecommunications Regulatory Authority (TRA).
Jan 31, 2017
Virgin Mobile UAE digital-first relaunch
Virgin Mobile UAE repositioned around a fully digital, app-first customer model: SIM ordered and delivered within about one hour of downloading the app, pay-upfront 6- and 12-month plans, and 5G-ready service, positioned as a 'customer champion' digital benchmark under new Managing Director Rob Beswick.
Oct 1, 2020
Virgin Mobile UAE electric motorcycle delivery rollout with Axiom Telecom
Virgin Mobile UAE rolled out electric motorcycles for its delivery riders in partnership with Axiom Telecom, described as a market first for eco-friendly last-mile delivery in the UAE telecom sector.
Aug 15, 2026
EITC licenses Virgin Mobile brand from Virgin Group for UAE operations
Emirates Integrated Telecommunications Co (EITC), du's holding company, obtained a licence from Richard Branson's Virgin Group to operate Virgin Mobile-branded consumer mobile services in the UAE for a term of more than five years. Virgin Mobile was set up as a separate business unit within EITC, using EITC's existing network infrastructure, with its financial performance folded into EITC's quarterly results; commercial service launched fully digitally on 5 September 2017.
Jan 31, 2017
Virgin Mobile UAE and UAE PASS launch fully digital eSIM onboarding
Virgin Mobile UAE integrated the UAE PASS national digital identity platform into its app, enabling the UAE's first end-to-end digital eSIM onboarding journey - customers can choose a plan, verify identity via UAE PASS, and download an eSIM entirely within the Virgin Mobile app without a store visit.
Apr 3, 2024
Similar Companies
Official Channels
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Press & Announcements
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